Please contact our customer support at info@alexander-lorenzi.com.
RETURNS
All RETURNS are possible within 14 days after receiving the product.
We accept returns from all countries worldwide.
To initiate a return, please contact our customer support at:
or send DM on tiktok instagram
Please send us an email including the following information:
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Order Number
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Customer Name
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Items to Return
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Reason for Return
Our customer support team will then get back to you with further instructions regarding the return process.
If you would like to exchange an item for a different size, please also contact us at info@alexander-lorenzi.com